Your privacy is our priority. This Privacy Policy clearly explains how freecredit.onl collects, uses, stores, and protects your personal data as a member of our platform. All our practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Freecredit.onl ("we", "our platform") values the privacy of every member who uses our services. This Privacy Policy is designed to clearly and transparently explain how we handle your personal data — from how it is collected and how it is used, to who it is shared with and how you can control your own information.
This document applies to all users of the freecredit.onl platform, including website visitors, prospective members, and active members. By using our platform, you agree to the practices described in this Privacy Policy.
We are committed to full compliance with Personal Data Protection Act 2010 (PDPA) Malaysia, which is the primary legislation governing personal data protection in Malaysia. All our data collection and processing activities are conducted in accordance with PDPA principles, encompassing fairness, accuracy, lawful purpose, and adequate security.
Privacy Policy Summary: We collect only the data that is strictly necessary, use it solely for the stated purposes, protect it with the latest technology, and never sell it to any third party without your consent.
We collect your personal data through two primary methods: directly from you during registration and platform use, and automatically through standard tracking technologies.
Data You Provide Directly:
Automatically Collected Data:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity | Full name, IC number, date of birth | Mandatory |
| Contact | Email, phone number | Mandatory |
| Finance | Bank account, e-wallet | Required for transactions |
| Technical | IP address, device, browser | Automatic |
| Usage | Game history, sessions | Automatic |
The personal data we collect is used solely for legitimate, stated purposes. We will not use your data for any other purpose without notifying you in advance.
We do not use your personal data for automated profiling that makes decisions with a material impact on you without human involvement.
Freecredit.onl does not sell, rent, or disclose your personal data to any third party for marketing purposes. However, we may share your information in limited circumstances as outlined below:
All third parties that handle your data are required to uphold data protection standards equal to or higher than our own.
We implement comprehensive technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or accidental disclosure.
Important Note: While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. You are also responsible for keeping your password and account login credentials confidential.
Freecredit.onl retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required under applicable Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For as long as the account is active | Account Management |
| Transaction records | 7 years after transaction | Legal & tax requirements |
| Gaming activity logs | 2 years | Security & Audit |
| KYC Documents | 5 years after account closure | PDPA & AML |
| Support communication logs | 3 years | Dispute Resolution |
Once the retention period expires, your data will be securely deleted or anonymised in accordance with our standard procedures.
Under the Malaysia PDPA 2010, you have the following rights regarding your personal data that we hold. To exercise any of these rights, please contact us at support@freecredit.onl.
You have the right to request a copy of the personal data we hold about you. We will process your request within 21 business days.
You may request corrections to any inaccurate or incomplete data via your account settings or by contacting our support team.
You may object to the processing of your data for specific purposes such as marketing communications. An unsubscribe option is available in every email.
You may request the deletion of your data when it is no longer needed, subject to applicable legal retention obligations.
You may request your data in a structured, machine-readable format for transfer to another service provider.
Under certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
Freecredit.onl uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your browser settings.
The freecredit.onl platform may contain links or integrations with third-party services, such as payment providers (FPX, Maybank2u, CIMB Clicks) and licensed game providers. This Privacy Policy applies solely to the freecredit.onl platform.
We are not responsible for the privacy practices of those third-party websites or services. We encourage you to read the privacy policy of each third-party service you use before providing them with any personal information.
Freecredit.onl is a platform intended solely for individuals aged 18 and above. We do not knowingly collect, process, or store personal data of anyone under the age of 18.
Should we discover that a child's personal data has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. If you believe your child has registered on our platform, please contact us immediately at support@freecredit.onl.
Freecredit.onl reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Any amendments will be published on this page along with the latest update date.
For material and significant amendments, we will notify you via email or in-platform notification at least 14 days before the changes take effect. Your continued use of the platform after such notice constitutes your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please contact our Data Protection Officer (DPO):
Email: support@freecredit.onl
Live Chat: Available 24/7 at freecredit.onl
Response Time: Within 3 business days for privacy-related enquiries
You also have the right to lodge a complaint with Personal Data Protection Department of Malaysia (JPDP) if you are not satisfied with our response to your complaint.
Six layers of protection we have in place to safeguard the privacy of every freecredit.onl member
All data transmitted between your device and our servers is protected by 256-bit SSL encryption — the same standard used by leading Malaysian banks such as Maybank and CIMB.
All our data management practices are in full compliance with the Malaysia Personal Data Protection Act 2010. We never process your data beyond the scope permitted by law.
Members' personal data is accessible only to authorised personnel. All access is logged, audited, and monitored. A strict "need-to-know" principle is applied at all times.
Your account is protected with two-factor authentication (2FA) via OTP sent to your Malaysian phone number. All critical transactions require this additional verification.
Our data protection systems and practices are regularly audited by independent third-party cybersecurity experts. Audit reports are available upon legitimate request.
We have never sold and will never sell your personal data to any third party for marketing or commercial purposes. Your data belongs to you — it is not our commodity.
Your privacy is assured and your data is protected. Register a free account today, claim your free credit RM18, and enjoy Malaysia's best gaming experience with complete peace of mind.
Data Protected Under PDPA 2010 | SSL 256-bit | No Data Selling